Clibu Notes Privacy Policy

Last Updated: 16 Jul 2026

This Privacy Policy explains how Clibu Notes (“Clibu Notes”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use Clibu Notes and related services (“the Service”). We are committed to protecting your privacy and complying with applicable laws, including the Privacy Act 1988 (Australia) and the EU General Data Protection Regulation (GDPR) where applicable.

By using Clibu Notes, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

We collect the information required to create and maintain your account:

  • Email address
  • Display name (optional)
  • Authentication credentials (securely hashed)

1.2 User-Generated Content

Clibu Notes is a cloud-based knowledge system. We store and process:

  • Notes
  • Documents
  • Tags
  • Attachments
  • Metadata (timestamps, revision history, sync state)

You control the content you upload. We do not access or use your content except as required to operate the Service.

1.3 Usage and Technical Data

We collect technical information to maintain and improve the Service:

  • IP address
  • Browser type and version
  • Device information
  • Log data (errors, performance metrics)
  • Interaction data (e.g., feature usage)

1.4 Cookies, Local Storage, and Analytics

Clibu Notes uses PostHog to help us understand how the Service is used and to improve performance, reliability, and user experience.

PostHog uses first-party cookies and browser storage technologies (such as Local Storage) to:

  • maintain anonymous usage sessions
  • identify returning users for analytics
  • measure feature usage
  • support performance and error diagnostics

These cookies do not track you across other websites, do not collect advertising data, and are not shared with third parties for marketing purposes.

You may disable analytics cookies through your browser settings, although this may limit our ability to improve the Service.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Sync your data across devices
  • Improve performance, reliability, and features
  • Communicate important updates
  • Detect and prevent security issues
  • Comply with legal obligations

We do not sell your personal information.

If you are located in the EU/EEA, we process your data under the following legal bases:

  • Contractual necessity: To provide the Service you requested
  • Legitimate interests: Improving functionality, security, and reliability
  • Consent: For optional analytics or marketing communications
  • Legal obligation: When required by law

4. How Your Data Is Stored

4.1 Storage Location

Your data is stored on secure cloud infrastructure located in the US.

4.2 Security Measures

We use industry-standard security practices, including:

  • TLS encryption for all data in transit
  • Access controls and authentication safeguards
  • Regular security reviews and monitoring

Data is not currently encrypted at rest.
However, all stored data is kept in a binary, non-human-readable format that requires Clibu Notes’s application logic to interpret. This means the data cannot be directly read or understood without the Clibu Notes software.

We may introduce encryption at rest in future infrastructure upgrades, and this Privacy Policy will be updated accordingly when that occurs.

No method of storage or transmission is 100% secure, but we take reasonable steps to protect your information.

5. Third-Party Service Providers

We use trusted third-party providers to operate Clibu Notes, such as:

  • Cloud hosting providers
  • Email delivery services
  • Error logging and performance monitoring tools
  • Analytics providers (including PostHog)
  • Payment processors (if applicable)

These providers may process your personal information solely to deliver their services to us. We ensure they meet appropriate security and privacy standards.

6. Data Sharing

We may share your information only in the following circumstances:

  • With service providers who assist in operating Clibu Notes
  • To comply with legal obligations (e.g., court orders)
  • To prevent fraud or security threats
  • With your explicit consent

We do not share your data with advertisers or data brokers.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When you delete your account:

  • Your user-generated content is removed from active systems
  • Backups may retain data for a limited period before automatic deletion

8. Your Rights

8.1 Under Australian Law

You may:

  • Access your personal information
  • Request corrections
  • Complain about privacy handling

8.2 Under GDPR (EU/EEA Users)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data (“right to erasure”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us - see below.

9. Children’s Privacy

Clibu Notes is not intended for children under 16. We do not knowingly collect personal information from children.
If we become aware that a child has provided data, we will delete it promptly.

10. International Transfers

If you are located outside the region where your data is stored, your information may be transferred internationally. We ensure such transfers comply with applicable laws and include appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do:

  • We will post the updated version on our website
  • The “Last Updated” date will be revised
  • Continued use of the Service indicates acceptance of the updated policy

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Clibu Notes